Privacy Policy

Last updated: January 15, 2024

At Engineering Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, postal address, and other contact details that you provide when contacting us or using our services.
Project Information: Details about your project requirements, budget, location, and other project-related information.
Technical Information: IP address, browser type, device information, and usage data collected automatically when you visit our website.
Communication Data: Records of correspondence, including emails, phone calls, and messages exchanged with us.

2. How We Use Your Information

We use the collected information for the following purposes:

To provide and improve our services, including architecture, interior design, Vastu consultancy, and project management.
To communicate with you about your inquiries, projects, and service requests.
To send you updates, newsletters, and promotional materials (with your consent).
To process payments and manage financial transactions.
To comply with legal obligations and protect our rights.
To analyze website usage and improve user experience.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as contractors, vendors, and consultants involved in your project.
Legal Requirements: We may disclose information if required by law, court order, or government regulation.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
With Your Consent: We may share information with your explicit consent for specific purposes.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

Access: Request access to your personal information we hold.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
Objection: Object to processing of your personal information for certain purposes.
Data Portability: Request transfer of your data to another service provider.

To exercise these rights, please contact us at info@engineeringsolutions.com or +91 73679 53310.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings. However, disabling cookies may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.